Accreditations

Our Expertise

Any solicitor can say they are experienced in what they do. We go the extra mile to demonstrate our expertise. Many of our lawyers have undertaken independent assessments of their knowledge and skills. Our accreditations give you the assurance that you are dealing with a specialist.

Medical Negligence Specialists

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Our Quality Standards

The Law Society is the representative body of solicitors in England and Wales. They assess practices for quality standards and issue their accreditation to solicitors who can demonstrate excellence in client care.

 

Lexcel certification is only awarded to solicitors who meet the high management and customer care standards set by the law society. As a Lexcel accredited practice we undergo rigorous independent assessment every year to ensure we continue to meet required standards of excellence in areas such as client care, case management and risk management.

In practical terms this means you receive:

  • a timely response to all client communications
  • regular and accurate cost estimates
  • information on how charges will be calculated

 

Cyber Security

We take cyber security seriously and have invested in our IT systems and protection of those systems to significantly reduce the risk of a cyber security attack. We hold the Cyber Essentials certification. For further information please see www.cyberstreetwise.com\cyberessentials

 

COVID-19 Health & Safety Risk Assessment

A risk assessment has been produced by Management in line with the Government’s guidance and in co-operation with the employee elected Employee Health & Safety Representative. Our main aim is to reduce and where possible eliminate the risk of COVID-19 infection and/or transmission within the work place. This risk assessment applies to all of our offices. Our Risk Assessment can be downloaded by clicking here.
 

Our Commitment to Excellent Client Care

We are commited to providing an excellent standard of client care to all our clients but should you have any concerns, our Client Care Policy and Procedure which explains how to raise a complaint and how your complaint will be dealt with can be accessed by clicking here.  

 

Authorised and Regulated by the Solicitors Regulation Authority (SRA)

We are authorised and regulated by the Solicitors Regulation Authority. Our SRA Number is 564439. Clicking the badge below should take you to a confirmation page to confirm that we are regulated by the SRA and that our website is genuine.

 

Contact us

Dudley, Kingswinford & Merry Hill: 01384 811 811 | Worcester: 01905 900 900 | Walsall: 01922 311 100 | Cheltenham: 01242 375 100

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What Our Clients Say About Us...

I found that the Solicitor's service was extremely positive.  I was well informed and communicated with at all stages of the process.

I was given facts and was made aware from the outset of the positive outcome.  Excellent service highly professional and I would recommend it to any one.

Mr E G Merry Hill